SmartAgent comes with…
SmartAgent comes with a range of in-built and optional features designed to improve any contact centre....
Integrate with MS Teams
Contact directories
View call history
Customer feedback
Voicemail
Real time data
Internal agent messaging
ID&V
With Connected, we can get you set up with Amazon Connect and SmartAgent in no time. Using Connected will give your contact centre access to a quality set of features, certain to bring your contact centre results.
Find out moreWe help to supercharge customer satisfaction, transform agent happiness and reduce your operating costs.