Transform your contact centre today.


Let us know how SmartAgent can impact your company.

Fill Image Description

Find out which features are right for you.


SmartAgent has hundreds of available features that can improve any contact centre.

improve-productivity-icon

Improve productivity


Supercharge contact centre performance by giving your agents and supervisors a single pane of glass in their browser. Serve customers faster and improve first contact resolution

ms-teams-icon

Works with MS Teams


Integrate SmartAgent with Microsoft Teams, to provide interoperability between your Amazon Connect and Teams users, including voice transfer and internal messaging.

monitor-measure-manage-icon

Monitor, measure & manage


Powerful real time and historical analytics, visualised in easy to understand dashboards help supervisors and team leaders stay on top of agent and contact performance at all times.

Careers.


Think working for one of the fastest growing technology companies in the country might be for you?

We’re always looking for talent, from software engineering to sales to project management.

Join us!
Fill Image Description

Useful links


unify-your-channels

Unify your channels.


Your customers probably rely on multiple channels for contact. SmartAgent unifies voice, chat, email, SMS + social in one place, giving your agents the best chance of providing fast, effective service.

single-panel

Everything in a single panel.


With SmartAgent, your agents can open or surface contact, find customer details and handle contact all in one place. Integrate our app with your systems to give agents all the tools they need.

team-connected

Keep your team connected.


With internal messaging and broadcast features, SmartAgent brings your contact centre closer together. Communicate faster, solve queries quicker and satisfy your customers.