Jabra


150 years of sound innovation, for high quality calls in challenging environments.

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What does Jabra do?

Jabra is a leading global manufacturer of high quality headsets and speakers for office & contact centre, with noise cancellation and superior sound. With customer experience more important than ever before, Jabra has developed a range of digital headsets with agent efficiency and sound quality top of mind.

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Real time analysis with Jabra and SmartAgent


SmartAgent has integrated Jabra’s Engage headset range with SmartAgent & Amazon Connect, which provides real-time audio analysis to ensure optimal conversation quality. Our integration provides a highly visual way to keep quality conversations flowing, and includes

connection-status

Connection status

headset-position

Headset position

noise-cancellation

Background noise cancellation

quality-analysis

Quality analysis

Ready to reimagine your contact centre?


We help to supercharge customer satisfaction, transform agent happiness and reduce your operating costs.