Transform your customer care with multi-channel and multilingual, asynchronous chat which seamlessly switches between integrated bot and agent, depending on the context.
Your customers can interact with you via smartphone, tablet or PC, and we can integrate chat directly into your website, apps or social.
We’re experts at designing conversational UX journeys that integrate with your systems and personalising sales & support.
We partner with numerous translation providers to enable the very best and most accurate instant chat translation service.
Conversational journeys, merchandised rules and even secure checkout capability, across the channels of your choice!
Our bots are uniquely efficient because they’re bespoke to you and your systems. Seamlessly integrated with our SmartAgent app.
We deflected almost 40% of inbound contact during 2018, with over 90% of contacts not returning on a different channel.
We help to supercharge customer satisfaction, transform agent happiness and reduce your operating costs.
We’re specialists in delivering cloud contact centre solutions. We’d love to help you reimagine your contact centre.
The Old Milk Depot, Bacup Rd, Rossendale, BB4 7FE
03330 50 51 51
03330 50 51 52