Reduce contact with the latest robotics tech
Our multi-channel, multilingual automation bots can deflect up to 40% of your inbound contact, utilising AI to provide instant answers to your most common contact reasons. Transform customer satisfaction with faster response times, whilst reducing mundane requests and manual tasks for your service agents.
Bespoke conversational UX
SmartAgent’s contact automation bots provide intelligent answers through automated, conversational user experience in multiple communication channels including voice, chat, social and email.
Unlimited 24/7 response bots
Our automation technologies integrate with your own systems and introduce AI and learning capabilities to provide an intelligent service that doesn’t need a comfort break, won’t take holidays, and never sleeps.
DID YOU KNOW? Our bots can also automate online sales and upsell in multiple channels!